Privacy Policy

Who We Are

EIDS General Trading LLC is a procurement and supply company specializing in providing industrial equipment, materials, and solutions to EPC companies in the oil and gas sector. Our website address is: https://eids.ae/

Information We Collect

When visitors interact with our website, we may collect the following types of data:

  • Personal information (such as name, email address, phone number) provided through contact forms.

  • Technical data including IP addresses, browser type, and operating system for analytics and security purposes.

  • Any additional information submitted through inquiries, comments, or uploaded media.

 

Comments & User Interaction

When visitors leave comments on our site, we collect the data entered in the comment form, the visitor’s IP address, and browser user agent string to aid in spam detection. An anonymized string (hash) may be generated from your email address and shared with third-party services like Gravatar to check if you are using their service.

Media Uploads

If you upload images to our website, please ensure they do not contain embedded location data (EXIF GPS). Visitors to the website can download and extract such data from images.

Cookies

Our website uses cookies to enhance user experience. These cookies help store user preferences and facilitate smoother interactions. Specific cases include:

  • Comments: If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.

  • Login: If you log in, temporary cookies determine browser compatibility, while login-related cookies last up to two weeks if “Remember Me” is selected.

  • Content Editing: Editing or publishing articles generates a cookie that expires after 24 hours.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, and articles from third-party websites. These sites may collect data about you, use cookies, and track your interactions if you have an account and are logged in to that site.

Data Sharing

EIDS General Trading LLC does not sell or distribute personal data to third parties. However, we may share data:

  • With service providers assisting in website maintenance, analytics, or security.

  • If legally required to comply with regulatory obligations.

  • When processing password resets, where your IP address may be included in the email.

 

Data Retention

  • Comments and associated metadata are retained indefinitely for spam detection and moderation purposes.

  • Registered user data is stored in user profiles and can be edited or deleted upon request.

  • Any additional submitted information will be retained as long as necessary to fulfill business, legal, or security purposes.

Your Data Rights

You have the right to request an exported file of your personal data or request data deletion, except for information required for legal or security purposes. To make a request, please contact us at sales@eids.ae

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to ensure website security and functionality.

Changes to This Policy

EIDS General Trading LLC reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date.

For any questions regarding this Privacy Policy, please contact us at sales@eids.ae